≤ 1 business day
Reach the team · {siteName}

Talk to the VEGER POWER team.

Pre-sale questions, warranty claims, recycling queries, or anything else — pick a category, share a couple of lines, and the VEGER POWER team replies within one business day.

Prefer email?
Reply window

Reach the same team directly at vegerpower@polsia.app. The inbox is read daily and replies land within one business day.

Helpful in the message

  • The order ID or invoice — speeds up identification.
  • The product serial number — printed on the back or underside of the unit.
  • A short description — when it started, what you tried, what you saw.

Every submission lands in the VEGER POWER shared inbox and gets a real reply within one business day. English and Greek are both fine.

Sales / pre-sale
Pre-sale or compatibility question? Tell us what device you're charging and we'll line up the right VEGER POWER setup — capacity, peak wattage, the cable you actually need.
Warranty / RMA
Warranty claim, replacement, or RMA in progress? Drop the order ID and the unit's serial number so we can skip the back-and-forth on identifiers.
Recycling / take-back
End-of-life unit, take-back, or recycling paperwork? Tell us where you are and we'll route it to the right collection scheme under EU Battery Directive 2006/66/EC.
Other
Anything that isn't one of the three above — press, partnership, wholesale, feedback, or a general question — this is the shared inbox for the rest.
Send a request
Pick a category. Required fields are marked — replies within one business day.

Picking a category routes this to the right inbox — same team on every bucket, but the right person reads it first.

Also worth bookmarking

Two pages that answer most questions before you send.

The /support page has the full warranty and returns process, and the /recycling page walks through end-of-life take-back under EU Battery Directive 2006/66/EC.

Read the support pageRead the recycling page